For Community Health Organizations


A Quick Guide to Health Literacy and Older Adults This guide is designed to provide useful strategies and suggestions to health care professionals who work with older adults to help bridge the communication gap between them. It is based on the Quick guide to Health Literacy.

Building Health Literate Organizations A guide on how to build health literate organizations based on the ten attributes of a health literate health care organizations.

CDC’s Guide to Writing for Social Media This is a guide to help health communicators create effective, engaging, interactive messages using social media.

CMS Toolkit for Making Written Material Clear and Effective This toolkit provides a detailed set of tools to help make written materials easier to understand for consumers.

Cultural Insights: How to Communicate with Hispanics/Latinos This guide provides insights into the Hispanic/Latino culture to construct effective and clear communication

Health Communicator’s Social Media Tool Kit A guide to using social media to improve reach of health messages, increase access to your content, further participation with audiences and advance transparency to improve health communication efforts.

National Institute of Health – Senior Health Toolkit This toolkit is designed to train individuals who desire to teach older adults how to effectively search for online health information on their own.

The Virginia Adult ESOL Health Literacy Toolkit Resources and tips for English learners to better navigate the United States’ healthcare system as well as links for ESOL Teachers to help incorporate health literacy into their curricula.

Scientific Publications

Ten Attributes of Health Literate Health Care Organizations This discussion paper acts as a framework as to what a health literate health care organization is and what characteristics define it as such.


Becoming a Health Literate Organization: Tools You Can Use from DHHS & Beyond A video and presentation slides from a talk given by Cindy Brach of the Agency for Healthcare Research and Quality at the Kentucky Health Literacy Summit.


Institute for Healthcare Advancement The Institute for Healthcare Advancement provides a “Health Literacy Rewrite and Redesign Service” in order to make health information easier to understand for patients

Office of Disease Prevention and Health Promotion – Health Literacy Online A guide to writing and designing easy-to-use health web sites