Chat with a PHSC Advisor

Monday & Thursday 2:00pm - 3:00pm

 

Public Health Science is offering a new way to speak to an advisor! You can now chat live with a Public Health Science advisor. 
 
Chat is designed for short advising questions. You should use this service for general questions about policies and procedures only.  Based on the complexity of your question, you may be advised to schedule an in-person appointment with an advisor.
 
Because this site is not secure, we will not ask for information needed to access student records, and therefore cannot provide personalized advising in this medium.  
 
Advisors are available on this chat service Monday and Thursday from 2:00pm until 3:00pm, except for University holidays. You do not need to register for these chat sessions in advance. To begin your session, click on the “chat with us, we are online” button. 
 
NOTE:  If you do not see a “chat with us” icon at the bottom, the service is not currently staffed.
 
We will not be able to answer admissions questions and provide answers to questions about admissions requirements, receipt of documents, transcript evaluation, or transfer credits.  
 
At times, chat may be quite busy with only one advisor responding to multiple students at once.  Your patience is appreciated.
 

DOs

  • Feel free to ask the PHSC live chat advisor any advising questions. If your question falls under the scope of another office within the college, the advisor will gladly point you in the right direction. Not every office has a live chat client though, so you should be prepared to receive an office’s phone number or email address as a form of contact.
  • Be patient! With only one advisor typically logged in to the live chat client, there may come a time when that advisor is experiencing a high chat volume. The advisor will typically let you know if this is the case once you’re logged in, but just know they haven’t forgotten about you!

DON’Ts

  • Do not provide personal information as this site is not secure.
  • Do not forget about your session and walk away in the middle of a chat. This takes up time and other students may be waiting in the queue to log in to ask their questions.