You can find information on health literacy, clear communication, plain language, and cultural competence on the following websites.

Health Literacy Basics

Agency for Healthcare Research and Quality AHRQ's Health Literacy resources help health care professionals and delivery organizations make information easier to understand and systems easier to navigate.

Centers for Disease Control and Prevention - Health Literacy Find background information, research, and key resources on health literacy in public health and health care. 

Roundtable on Health Literacy The mission of the Roundtable is to inform, inspire, and activate a wide variety of stakeholders to support the development, implementation, and sharing of evidence-based health literacy practices and policies.

Plain Language Basics

Plain language is communication that helps people

  • find what they need
  • understand what they find
  • use what they find to meet their needs

Learn more about plain language.

Plain Language Videos

This series of brief animated videos uses humor and graphics to show plain language techniques. A caution about the video on bulleted lists: it uses a Western movie skit with simulated guns, bullets, and shooting as a pun on "bullets." The U.S. Citizenship and Immigration Services sponsored the videos.  

Plain language animation video sponsored by the U.S. Citizenship and Immigration Services

Cultural Competence Basics

U.S. Department of Health and Human Services Office of Minority Health - Think Cultural Health The website provides information on quality care and services that are responsive to diverse cultural health beliefs, health literacy, and other communication needs.