SPH Solutions Center - Information Technology & Facilities
The Solutions Center is committed to providing quality technology support, training, and facilities services to the SPH community.
Location: SPH Room 2241
Helpdesk : 301-405-0297
Email us at firstname.lastname@example.org
Any Technology or Facilities requests should be submitted through our Ticketing System or via email to email@example.com.
***Please note that the ticketing system is not monitored on evenings and weekends. See below for further instructions on reporting emergency situations.
IT Office Mission
Provide a secure and stable computing environment for faculty, staff, and students while meeting the growing technological demands of a 21st century school of publich health.
- Computer setup and maintenance
- Troubleshooting and support of SPH-owned IT equipment
- Research computing and server support
- Data security recommendation
- Laptop and iPad loans
- Technology training
For a complete list and description of the services we provide, please visit the IT page on the SPH Intranet.
Facilities & Management Office Mission
Create and maintain an outstanding and sustainable physical environment to support academic, research, services and administrative functions of the School of Public Health.
All facilities requests should be submitted to the Solutions Center via email (firstname.lastname@example.org) or the ticketing form. This includes room reservations, signage, furniture moving, building maintenance, key and swipe access, and other requests. Please note that swipe access request and room reservations for school events need to follow specific procedures.
For a building emergency (such as a power outage, a flood, an unusual mechanical smell or noise), if you are unable to reach the Solutions Center right away, please call Facilities Management Work Control at 301-405-2222. Facilities Management Work Control is staffed 24/7 and on holidays.
For a door access emergency, please visit the Solution's Center. After business hours, call Non-emergency UMD Campus Police (301-405-3555).
For additional information, please visit the Facilities page on the SPH intranet.