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Website Communication Resources

Download our essential tools: the Maryland Plain Language Checklist and our Web Content Review Tool.

Because Marylanders look to websites and other digital sources for information, online content should be as clear and accessible as possible. Use these resources to make sure your web content is easy to find, understand, and use.

Accessibility Quick Cards

The Maryland Department of Disabilities offers these Accessibility Quick Cards to help you make your digital products (including Microsoft Office and Adobe documents; maps; and social media pages) accessible to more users.

Digital.gov

This website provides guides and resources on best practices for clear communication using digital content. Organizations can use these resources to create better digital services.

Health Literacy Online

This guide is for web designers, content specialists, and other public health communication professionals. Learn best practices for delivering online health information that is actionable and engaging; creating a health website that’s easy to use, particularly for people with limited literacy skills and limited experience using the web; and evaluating and improving your health website with user-centered design.

Web Content Review Tool

This Horowitz Center-created Web Content Review Tool helps organizations review their web content. The tool addresses three categories of health literacy principles: actionable items, plain language, and content organization. 

Website Usability Recommendations

Because Marylanders look to websites and other digital sources for information, the Hub team offered website usability testing and audits to public agencies. The key recommendations offered here provide guidance for any state or local agency or organization whose website provides health, safety, health insurance, or social services benefits information.