Skip to main content

Consumer Health Information Hub

Welcome to the Maryland Hub! 

The Hub is a network of organizations and people increasing plain language and language access for health, safety, insurance, and social services information in Maryland. The 2022 Maryland law that created the Hub and designated the Horowitz Center for Health Literacy as the Hub organizer shows how to use policy change as a health literacy improvement tool. You can learn about the Hub's purpose and goals, explore Hub activities, events, and resources, and read media coverage of the Hub. Read the full text of the law.

Explore the Hub

White icon of a calendar on a red background


Check out our recent and upcoming events!

Spotlight icon in black against a yellow background

Spotlight Stories

Learn about local projects and initiatives around Maryland.

Icon of a white file folder on a red background

Hub Resources

Find plain language and other health literacy resources for the Hub and beyond. 

How We're Evaluating the Hub's Impact

Every public health initiative needs an evaluation plan and activities to know if the initiative is working as intended and achieving its planned outcomes. The Hub is following this best practice and working with Sharp Insight, a Maryland-based evaluation firm, to assess if the Hub is meeting the state's plain language, language access, and information distribution goals. Read the Hub evaluation plan.

The Hub must file an annual report with the Maryland General Assembly each year. The first report is due June 30, 2024. Stay tuned to see what we've accomplished so far! 

Tell Us How the Hub Can Help 

We welcome your suggestions for Hub activities that help your organization and community find and use health information and services. You can also let us know how you'd like to get involved. Complete our form and Hub staff will contact you.   

Maryland Consumer Health Information Hub input form.

The Hub's Purpose and Goals


The Hub's purpose is increase plain language and language access to health, health insurance, safety, and social services benefits information and services in Maryland.  


We can help Maryland organizations and professionals with plain language and language access requirements through 

  • training and education 
  • criteria, certifications and best practices
  • templates and model language 
  • recommendations on health literacy practices
  • annual reports to the Maryland Legislature


Marylanders will soon have a new and reliable ‘hub’ for accessing consumer health information

July 8, 2022 - Published in the Baltimore Sun

Dean Boris Lushniak wrote a commentary the passing of HB1082 in which he discussed the impacts of the bill on the Center's work addressing health literacy concerns in Maryland.

New Law Makes UMD’s Horowitz Center for Health Literacy a Statewide Health Information Hub

June 16, 2022 - Published in UMD SPH's News Feed

This article describes the scope and purpose of the law created by HB1082. Center director Dr. Cynthia Baur and health policy expert Leni Preston are quoted speaking to the importance and innovativeness of the new law.

Opinion: Health Literacy – This Is Personal

March 16, 2022 - Published in Maryland Matters

Independent health policy expert Leni Preston wrote this op-ed prior to the passage of HB1082 about the need for the bill. She spoke to the system-wide challenges of navigating the healthcare system and her personal experiences managing her care.

Maryland Bill Aims to Make Center for Health Literacy the State's Consumer Health Information Hub

March 7th, 2022 - Published in UMD SPH's News Feed

This article, written before the passage of the bill, explains the need for a consumer health information hub. Dr. Baur and Dr. Mariam Assi, a legislative staff member of Delegate Joseline Peña-Melnyk, speak to the ubiquity of health literacy in all health matters, the intended health equity impacts of the bill, and the necessity of a systems-level approach to tackling health literacy issues.

2022 Medical Assistance Program Dental Coverage for Adults

General Assembly Page          Full Text

This law expands Medicaid dental benefits to adults. While not explicitly focused on health literacy, it necessitates clear communication to beneficiaries about what the new benefits are and how they can be accessed. (Passed)

2019 Patient Bill of Rights

General Assembly Page          Full text

This law establishes a Bill of Rights for hospital patients and requires hospital administrators to provide every patient with a written copy in plain language as well as provide translation, interpretation, or accommodation for patients who need the Bill in another language or format. (Passed)

2018 Bill to Establish Task Force on Oral Health in Maryland

General Assembly Page          Full text

The task force would identify barriers to receiving dental services including the impact of low oral health literacy. (Did not advance)

2015 Health Care Disparities, Cultural and Linguistic Competency, and Health Literacy Recommended Courses

General Assembly Page          Full text

This law requires the Maryland Office of Minority Health and Health Disparities to provide a list of recommended continuing education courses to the boards certifying health professionals in the state. (Passed)

2012 Cultural Competency and Health Literacy Act

General Assembly Page          Full text

This act requires the Maryland Office of Minority Health and Health Disparities to develop courses with cultural competency, sensitivity, and health literacy, that are designed to address the problem of racial and ethnic disparities in health care access, utilization, treatment decisions, quality, and outcomes. (Passed)